Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Rotherham | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with UK GDPR and applicable data protection legislation.

1. Who We Are

Pharmacy Weight Loss Rotherham is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Rotherham and across the UK. We act as the data controller for all personal information collected through our services.

2. What Data We Collect

We collect personal and health-related information necessary to provide safe and effective pharmacy services. This includes:

• Full name, date of birth, and contact details (address, email, phone number)
• Medical history, current medications, and health questionnaire responses
• Payment and billing information
• Delivery address and order details
• Technical data such as IP address, browser type, and browsing activity on our website

We only collect data that is necessary, relevant, and adequate for the services we provide.

3. How We Use Your Data

Your personal information is used for the following purposes:

• Assessing your suitability for weight loss treatments via our online consultation process
• Processing and dispensing prescriptions once approved by our pharmacist
• Arranging delivery of your medication (typically within 1 working day of pharmacist approval)
• Communicating with you about your orders, consultations, and healthcare
• Maintaining accurate and up-to-date pharmacy records as required by law
• Improving our website and services
• Complying with legal and regulatory obligations as a GPhC registered pharmacy

Our lawful basis for processing health data is the provision of healthcare services and compliance with our legal obligations as a registered pharmacy.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

• Essential cookies — required for the website to function correctly
• Analytical cookies — to help us understand how visitors use our site and improve performance
• Functional cookies — to remember your preferences during your visit

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell or rent your personal data to third parties. However, we may share your information with trusted partners where necessary, including:

• Delivery and courier services to fulfil your medication orders
• Payment processing providers operating under strict data security standards
• Healthcare professionals involved in your care, where clinically necessary
• Regulatory bodies such as the GPhC, NHS, or law enforcement where we are legally required to do so

All third parties we work with are contractually obligated to handle your data securely and in line with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in accordance with NHS and pharmacy regulatory requirements. Financial and transactional records are kept for six years in line with HMRC guidelines. After these periods, your data is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. Our systems are regularly reviewed and updated to maintain a high standard of data security.

8. Your Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access the information we hold about you, request corrections to inaccurate data, ask us to delete your data where appropriate, and object to or restrict how we process your information. To exercise any of these rights, please contact us directly using the details below and we will respond promptly.

9. Contact Us

If you have any questions about this privacy policy, how we handle your data, or wish to exercise your rights, please get in touch with us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Rotherham
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy is reviewed regularly and was last updated in July 2026.